Accommodate and confirm hotel reservations.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Arrange tours, taxis, or restaurant reservations for customers.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Compute bills, collect payments, and make change for guests.
Contact housekeeping or maintenance staff when guests report problems.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Date-stamp, sort, and rack incoming mail and messages.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Greet, register, and assign rooms to guests of hotels or motels.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Record guest comments or complaints, referring customers to managers as necessary.
Review accounts and charges with guests during the check out process.
Transmit and receive messages, using telephones or telephone switchboards.
Verify customers' credit, and establish how the customer will pay for the accommodation.

H.S. Lee Inc. jobs