Auto Generated UID (For Official Use Only):
24-09-24171314106
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday
Work Hours Per Week:
35
Estimated Work Hours Per Day:
7
Hourly Work Schedule Per Day:
Monday-Friday; 8:00am-5:00pm
Are Hours Per Day Flexible?:
Yes, hours are flexible.
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
09/24/2024
Closing Date of Announcement:
10/15/2024
Anticipated Start Date of Employment:
12/01/2024
Anticipated Closing Date of Employment:
11/30/2025
Number of Job Openings:
2
Job Location:
Saipan
Job Location Address:
CHALAN PALE ARNOLD MAIN ROAD, SAN ROQUE
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Not Available
Payroll Deductions:
Federal Income Tax, Social Security (FICA), Medicare Tax
Job Qualification Requirements:
REQUIRES A BACHELOR'S DEGREE IN HOTEL & RESTAURANT OR A RELATED FIELD. HAVE AT LEAST 3 YEARS OF EXPERIENCE IN HUMAN RESOURCES TRAINING & DEVELOPMENT & CUSTOMER SERVICES. ABLE TO DEMONSTRATE SPECIFIC SKILLS: 1. ACTIVE LISTENING-GIVING FULL ATTENTION TO WHAT OTHER PEOPLE ARE SAYING, TAKING TIME TO UNDERSTAND THE POINTS BEING MADE, ASKING QUESTIONS AS APPROPRIATE, AND NOT INTERRUPTING AT INAPPROPRIATE TIMES. 2.SPEAKING-TALKING TO OTHERS TO CONVEY
INFORMATION EFFECTIVELY. 3. READING COMPREHENSION-UNDERSTANDING WRITTEN SENTENCES AND PARAGRAPHS IN WORK RELATED DOCUMENTS. 4. CRITICAL THINKING- USING LOGIC AND REASONING TO IDENTIFY THE STRENGTHS AND WEAKNESSES OF ALTERNATIVE SOLUTIONS, CONCLUSIONS OR APPROACHES TO PROBLEMS. 5. WRITING COMMUNICATING EFFECTIVELY IN WRITING AS APPROPRIATE FOR THE NEEDS OF THE AUDIENCE. ABLE TO COORDINATE TRAINING ACTIVITIES. DEVELOP TRAINING MATERIAL. TRAIN PERSONNEL TO ENHANCE JOB SKILLS. CONDUCTS SURVEYS IN ORGANIZATIONS. EVALUATE TRAINING PROGRAMS,
INSTRUCTORS, OR MATERIALS. HUMAN RESOURCES TRAINING & DEVELOPMENT & CUSTOMER SERVICE. ABLE TO PULL, PUSH, LIFT, OR CARRY TRAINING MATERIALS/SUPPLIES TO 50LBS WITHOUT ASSISTANCE. ABLE TO MULTI-TASK AND WORK UNDER PRESSURE. ABLE TO WORK IN FLEXIBLE SHIFTS, DAYS, EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
35 hours per week/Full Time
Overtime Rate: N/A
Daily Transportation Provided: N/A
On-the Job Training Available: N/A
Employer-Provided Tools and Equipment: Yes
Board, Lodging, or Other Facilities: Yes
Deductions from Pay: Chapter 2 local tax/Chapter 7 federal tax/optional $120.00 dorm & health insurance
Fringe Benefits: Duty meal, 15 days vacation leave after 1 year, 9 holiday pay, optional health insurance and housing
The job opportunity is a temporary, full-time position commencing December 01, 2024, to November 30, 2025. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total of number of work hours equal to at least three fourths of the workdays of the total period and begins with the first workday after the arrival of the worker at the place of employment of the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon the completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable cost of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants can apply with Micronesia Resort Inc. dba: Kensington Hotel Saipan via walk-in at San Roque, Monday-Friday, 8:00am-5:00pm except for holiday or submit resume via email at hr@mrisaipan.com or via website: http://kensingtonsaipan.com/en/recruit.php or labor.cnmi.gov. Interested applicant may contact Human Resources telephone number (670)322-3311 extension 4503. You may also contact Mr. John Casauran at 670-237-4503. Applicant is required to complete the company employment application via email and/or (30) minutes before the schedule interview is conducted
Job Posting Type:
New
Visa Type:
CW-1
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 09/24/2024
RESPONSIBLE FOR CREATING AND IMPLEMENTING TRAINING PROGRAMS, AND OVERSEEING THE DEVELOPMENT OF CAREERS. SET PERFORMANCE METRICS, EVALUATE PRODUCTIVITY, AND HELP EMPLOYEES CREATE LONG-TERM CAREER PLANS WITHIN THE COMPANY. SUPPORT THE LEADERSHIP TEAM BY EXECUTING STRATEGIES AND ENSURING THE SERVICE STANDARDS FOR OUR GUEST AND CUSTOMERS ARE PROPERLY PERFORMED. ASSIST WITH THE SELECTING AND TRAINING OF NEW AND EXISTING EMPLOYEES. LEAD EMPLOYEES THROUGH PROPER TRAINING, TO EXECUTE COMPANY-DEFINED “CUSTOMER SERVICE” PRACTICES AND PROCESSES AROUND ALL THE DEPARTMENTS AND HOTEL OUTLETS. TRACK GOALS AND OBJECTIVES AND GIVE FEEDBACK TO THE DEPARTMENT MANAGEMENT TEAM. TRAINING, CERTIFY AND MODEL THE COMPANY’S CUSTOMER SERVICE STANDARDS. CONDUCT TRAINING CLASSES, WHICH INCLUDE CONTENT ABOUT THE JOB, THE COMPANY, AND DIFFERENT CUSTOMER SERVICE PROGRAMS. ASSIST HOTEL DEPARTMENTS AND OUTLETS WITH UPDATING TRAINING PROGRAMS TO MEET THEIR NEEDS. DRIVE IMPROVEMENTS IN THE EXISTING TEAM, ONBOARD NEW HIRES, AND BE RESPONSIBLE FOR THE QUALITY ASSURANCE OF THE DEPARTMENT’S CUSTOMER INTERACTIONS.PERFORM ACTIVITIES IN THE HUMAN RESOURCES AREA SUCH AS RECRUITMENT OF INTERNS AND J1 INTERNS SCREENING OF APPLICATION, INTERVIEWING, RESPONSIBLE FOR THE ONBOARDING PROCESSING, ON THE JOB TRAINING ORIENTATION, AND MONITOR WORK PLACE SAFETY CONDITION. RESPONSIBLE TO PLAN, SUPERVISE, AND REPORT TO INTERN'S ACADEMIC INSTITUTION OF THEIR TRAINING AND EVALUATION PROGRESS. SUPPORT AND DELIVER SOFT SKILL AND PRODUCT TRAINING TO NEWLY RECRUITED EMPLOYEES. SUPPORT AND CREATE LEARNING EXPERIENCES THAT EQUIP NEW AND LONGTERM EMPLOYEES TO EXCEL IN THEIR WORK ENVIRONMENTS THROUGH EXPERT CLASSROOM INSTRUCTION, ON-FLOOR MENTORING AND ONE-TO-ONE SKILLS COACHING. ASSIST DEPARTMENTAL MANGER/DIRECTOR TO IMPLEMENT SOP FOR HOTELIER STANDARD OF F.U.N. SERVICE PHILOSOPHY TO INCLUDE DEVELOPMENT OF CAMPAIGN AWARENESS, EMPLOYEE ACTIVITIES, GENERAL STAFF MEETING, EMPLOYEE COMMUNICATION MEETING, EMPLOYEE RECOGNITION PROGRAM IN AN EFFORT TO IMPROVE THE GAPS AND/OR IDENTIFY APPROPRIATE SOLUTIONS. SUPPORT AND CREATE STAND-ALONE TRAINING MODULES FOR NEW OR EXISTING TEAM MEMBERS, AS WHEN REQUIRED. PARTICIPATE IN IDENTIFYING PROGRAM NEEDS, OBTAINING TECHNICAL DATA AND SCHEDULING PROGRAMS. PROVIDE SUPPORT TO NEW WHEN NOT CONFLICTING WITH DELIVERY COMMITMENTS. DISPLAY EMPATHY AND POSITIVE REGARD FOR OTHERS IN WRITTEN, VERBAL AND NON-VERBAL COMMUNICATIONS. MONITOR AND MAINTAIN A SAFE AND HEALTHY WORKING ENVIRONMENT OF EMPLOYEES. RESPONSIBLE TO SUPERVISE AND MONITOR SUBORDINATES, INTERNS AND COMPANY'S PARTNERSHIP TRAINING ACTIVITIES/PROGRAMS. RESPONSIBLE TO MONITOR AND CONDUCT THE PROBATIONARY ASSESSMENTS, PERFORMANCE EVALUATIONS, PROGRESS REPORTS OF INTERNS AND TRAINEES. RESPONSIBLE TO PROVIDE TO COMPANY EMPLOYEES, CONTRACTUAL EMPLOYEES, INTERNS/TRAINEES THE COMPANY APPROVED TRAINING PROGRAM INCLUDING THE DEPARTMENT OF LABOR TRAINING PROGRAMS. RESPONSIBLE TO SUBMIT DAILY REPORT, WEEKLY REPORTS AND MONTHLY REPORTS TO DIRECTOR OF THE HUMAN RESOURCE MANAGER/DIRECTOR OF HUMAN RESOURCES. RESPONSIBLE TO PREPARE AND SUBMIT THE TRAINING PROGRAM ANNUAL STRATEGIC BUSINESS PLANS. PROVIDE SUPPORTIVE TRAINING ACTIVITIES AND SERVICE TRAINING CURRICULUMS TO THE SISTER HOTEL COMPANIES. PERFORMS OTHER TASK AS DETERMINED AND ASSIGNED BY MANAGEMENT.
